Telephone: : 01392 462770

The Surgery

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The Surgery

Location

378 Pinhoe Road
Whipton,
Exeter,
Devon,
EX4 8EG

Practice Area

The surgery practice area covers the parish of whiten but if you are If you are unsure as to whether you reside in our practice area please ask at reception or see the map in our foyer.

No Smoking Policy

The Whipton Surgery operates a strict No Smoking Policy. Smoking is not permitted in our building or grounds. If you would like help giving up smoking, please ask a member of staff.

Mobile phones

Mobile telephones can interfere with some medical equipment. For that reason we respectfully request that you do not use them on the premises.

Zero Tolerance to Violence Policy

The practice, in line with government guidelines, has a ‘Zero Tolerance to Violence’ policy. This means that any violent or abusive behaviour or perceived threatening behaviour, whether verbal or otherwise to staff or members of the public on practice premises will not be tolerated. We can refuse to provide a service, report the incident to the Police and request that the patient and their family be removed from the Practice list.

In this instance, the removal is effective immediately. The PCSS would write to the patient giving them details on how to access the dedicated primary care service for patients who are removed from any Practice list because of violent behaviour. This dedicated service is provided by NHS Devon.

Patients removed in this way, are barred from registering with any other General Practitioner.

Patients with special needs

All patient facilities are located on the ground floor with level access. There is a designated parking space reserved for patients displaying a disabled badge outside our entrance on Pinhoe Road. Access from the road to the surgery can be gained via our ramp.

There is a Hearing Loop in reception for use by people with hearing aids and the building has been designed and decorated to make it easier for people with visual problems. We have a disabled toilet and baby change facilities.

We can arrange interpretation and translation services by telephone for patients who speak little or no English. Please let us know whether you require this service at the time of booking an appointment.